Customer Service Agent

FreshCall

Rad od kuće
Rok za prijavu: 01.02.2022.
Postavljeno: 18.01.2022.
Prvi posao
60.000 RSD (mesečna plata)
Nije potrebno radno iskustvo
fresh call logo
Klikom na dugme Konkuriši, dalji tok konkurisanja nastavljaš na eksternom sajtu.

We are looking for an open-minded, positive, and friendly person to join our fast-growing startup company and achieve individual and collective goals

What you'll be doing day-to-day:

  • Answering calls for UK marketing agencies as their online receptionist.
  • Understanding caller needs and providing simple business information.
  • Taking messages, booking appointments, and transferring calls to our clients.
  • Summarize calls info in short call notes and send it to our clients via contact centre software.
  • This is not like any other customer service position as you only need to be kind, communicative, and give simple business information. No endless phone calls, no stress, no annoyed callers.

For a great start, it's nice to have:

  • High proficiency in spoken and written English (It is a must)
  • Great spelling skills and telephone manner
  • Kind and effective communication and listening skills
  • Fast and accurate typing
  • Ability to multitask (thinking on the fly)
  • A positive, friendly, and cheerful attitude
  • Previous customer service experience is desirable but not essential.

As a lovely teammate, you will get:

  • Starting salary of 60.000 RSD.
  • Training that we provide to make you a call centre superstar!
  • Headsets to hear callers perfectly!
  • Working Monday to Friday (8h/day, 40h/week) in two daily shifts. 
  • No night shifts! 
  • No overtime! 
  • Always free weekends!
  • Friendly and supportive environment. We will always stand for you. Non-repeated mistakes are okay!

Please, fill out the job application form. Only shortlisted candidates will be contacted. Good luck!

Profil poslodavca
Konkuriši

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