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Prvi posao
Customer Support Agent - French language
Lokacija Rad od kuće
Rok za prijavu 24.02.2023.
Postavljeno 09.02.2023.
Puno radno vreme
1. i 2. smena
Nije potrebno radno iskustvo

Job Description:

  • Responds to all customer queries in a timely and accurate way (via phone, email or chat)
  • Keeps track of customer expectations and recurring issues
  • Builds a sustainable and mutually beneficial relationship between customers and the brand
  • Analyses and reports product malfunctions
  • Updates internal databases with information about technical issues and useful discussions with customers
  • Cooperates with other teammates and reports to Customer Team Lead

Requirements:

  • High school or University degree
  • Fluency in French language is mandatory (minimum C1)
  • English language (minimum B2)
  • Previous experience on similar positions is an advantage
  • Excellent communication and problem-solving skills
  • Multi-tasking abilities
  • Able to work independently as well as with a team
  • MS Office

Benefits:

  • Working from home (any city)
  • Two shifts (08 – 16 and 16 - 00)
  • Young & friendly team
  • Opportunity for professional growth
  • Private health insurance

Please note: This is a remote position

If you feel that you are a good fit for our organization, please send your resume electronically.

Konkuriši
Napomena: Startuj.infostud.com ne vrši posredovanje u zapošljavanju u Srbiji, niti u inostranstvu. Postupak selekcije i odabira kandidata je u nadležnosti poslodavca, a odredbe ugovora o radu predstavljaju direktan dogovor između poslodavca i zaposlenog. Svi pojmovi u oglasima, koji su upotrebljeni u muškom rodu, odnose se bez diskriminacije i na osobe ženskog pola i obrnuto, osim ukoliko specifičnim zahtevima posla nije drugačije propisano.
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