Dispatcher

DISPATCHERS FOR A LIMOUSINE COMPANY
This is not a remote position!

Rapidly growing US based international Limousine Company has immediate openings for the experienced candidates for the abovementioned position.

Job Description

• Candidates should have the ability to effectively communicate with English-speaking clients and answer any questions they may have.
• Previous experience in dispatch and  in resolving customer complaints relating to various service issues are must!
• Assisting drivers via phone, chat, making schedule for the day, dealing with last minutes requests.
• Experienced in addressing customer complaints in a productive and efficient manner.

Responsibilities

• Assign reservations to Drivers and our network of Affiliates.
• Maintain contact with Drivers to support and ensure the delivery of superior service to every client.
• Monitor flight schedules and airports pickup activities.
• Work with Co-workers, Managers, and Drivers to resolve every issue as they arise.

Skills

• Exceptional English verbal and written communication and conflict resolution skills.
• Beginner to Intermediate proficiency with Microsoft Word, and Excel required.
• Ability to operate standard office equipment, including copier, scanner, fax, multi-line telephones and a calculator is required.
• Ability to multi-task, prioritize, manage time, and work in a fun but fast paced environment is essential. Knowledge of the following software programs:
  • LimoAnywhere
  • Workable
  • Hellosign
  • WhatsApp Desktop
  • Ring Central Phone System

What we offer:

Competitive wages.
Fun working environment.
Potential for advancement within the company.
International client base.
Bonus program.