Are you a tech-savvy German speaker? Adecco is offering you an opportunity to work fully remote for the biggest international companies in Europe, such as automotive, consumer goods manufacturers, payment and IT services.

We are looking for enthusiastic & communicative German Technical Support Specialists to join a dynamic team & represent one of the biggest companies!

If you have ever dreamed of living and working from your home or some exotic location in Greece this opportunity can lead you to it.

If you ready for your next adventure, please read further info below!

Responsibilities:

Manage incoming calls and customer service inquiries by telephone and email
Answering how-to questions
Troubleshooting devices and customers’ issues, such as set up, installation and activation errors, product crash, hang, freeze and so on
Provide accurate, valid, and complete information
Identify and assess customers’ needs to achieve satisfaction
Keep records of customer interactions, process customer accounts and file documents
Take the extra mile to engage customers

Requirements

Fluent German language (B2, C1, C2)
Conversational English language skills (B1, B2 or higher)
Technical education background or self-taught technical knowledge
Strong phone contact handling and active listening skills
Ability to multitask, prioritize and manage time effectively
Exceptional problem-solving and ability to respond to different types of characters
Agile and adaptive personality contributing to a positive team spirit
Ability to use smart phones, internet applications and MS Office

Benefits

Competitive compensation and benefits package
Extra productivity bonuses
Remote work option all over Serbia
Possibility of relocation to Greece
First class ongoing training and development
Career development opportunities
Multicultural and modern working environment

One click is leading you to the first step of recruitment process for this exciting opportunity.

Please follow the ad link, send us your CV and we will get back to you.

Through an excellent candidate journey we will hopefully get to you to the happy hiring moment with Adecco.