Hostess/Hostesa

Metropol Palace d.o.o.

Beograd, Bulevar kralja Aleksandra 69
Rok za prijavu: 17.02.2024.
Postavljeno: 02.02.2024.
Prvi posao
neto -
Puno radno vreme
2. smena
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Metropol Palace Hotel 5* was founded in 1957, when it was originally opened, in its 55 years of tradition in Belgrade, Metropol Hotel, and now Metropol Palace has always been the perfect representative of Belgrade - beautiful, elegant and modern.

The hotel's wide range of suites and apartments, dining and meeting rooms, much in demand for seminars, cocktail receptions and weddings, is located in the very heart of Belgrade.

Due to a high demand we are opening a position of: Hostess

General job description:

The employee in this position welcomes guests with a smiling, unobtrusive and positive attitude, directs them to the reserved or free table, taking care of making the best possible impression.

Basic duties:

  • Monitoring the operation of the restaurant, with constant insight into the available capacities for accommodating guests
  • Receiving reservations on a daily basis and gathering information about guests' requests and wishes
  • Providing assistance to colleagues in the restaurant and taking care of the guests in them
  • Notifying supervisors of new or cancelled reservations
  • Staying informed about the offer or possible changes in the menu and drink list
  • Greeting guests in and out of the restaurant with a friendly and pleasant attitude, making sure to provide any additional information that the guest needs
  • Practicing good guest relations all the time, assisting the guest in any way that will not adversely affect other customers
  • Taking care of guest complaints in a satisfactory manner
  • Responding to the shift manager in the restaurant
  • Perform other related duties assigned by the management team.
  • Work as a contributing team member and act in a professional and respectful manner at all times.

Mandatory skills:

  • Education: middle
  • English - advanced (speaking and written)
  • Experience – appreciated

Please note that only short-listed candidates will be invited for an interview.

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