Implementation Support Specialist - Intern

Yettel d.o.o.

Rok za prijavu: 26.09.2023.
Postavljeno: 12.09.2023.
puno radno vreme
Klikom na dugme Konkuriši, dalji tok konkurisanja nastavljaš na eksternom sajtu.

Key responsibilities:

  • Assist the Implementation Support Team Leader in the successful and efficient operation of all aspects of the departments operation including the coordination with other departments and directors; accounting; contract administration and other requirements
  • Verification of the key elements of the signed contracts with the Business customers, on the basis of which the agreed conditions are further implemented
  • Implementation within systems signed Contracts with Business Customers (Annex and the amendments to Annexes special conditions)
  • Initial/online business customers checks according to a defined procedure (NBS, APR, Check point, Black list, Oracle…) and consultation with relevant stakeholder if necessary
  • Creating delivery orders (devices, SIM cards, accessories) through Business Portal, Beasy, WSA
  • Following the trends and creating reports about devices management on weekly/monthly/quarterly level
  • Bringing new creative ideas to positively impact on the team and the customer experience

For a good start, you will need:

  • High school degree / college degree
  • 2 years of experience in wireless industry, sales coordination, administration or customer support
  • Experience with Microsoft Office products: Word, Excel and PowerPoint
  • Strong organizational skills, time management skills and ability to make decisions and solve problems
  • Experience managing customer inquiries and ability to deal with demanding customers in a professional manner
  • Personal commitment to providing quality products and services
  • Excellent verbal and written communication skills, the ability to communicate with different audiences and high level of business understanding

Why we think you should apply: 

  • You will work in a friendly environment which allows you to grow and develop 
  • Hybrid work model (on-site and off-site) 
  • 25 days off per year 
  • Competitive salary and participation in bonus reward system  
  • Private health insurance and paid yearly regular medical check-up 
  • Mobile phone with unlimited internet and Family Yettel tariff package 
  • Recreation or health program 
  • In-house training and development programs 
  • Career development opportunities 

Please include your references in your CV, as reference check is an integral part of our selection process.  

We hope to meet you soon!



Napomena: ne vrši posredovanje u zapošljavanju u Srbiji, niti u inostranstvu. Postupak selekcije i odabira kandidata je u nadležnosti poslodavca, a odredbe ugovora o radu predstavljaju direktan dogovor između poslodavca i zaposlenog. Svi pojmovi u oglasima, koji su upotrebljeni u muškom rodu, odnose se bez diskriminacije i na osobe ženskog pola i obrnuto, osim ukoliko specifičnim zahtevima posla nije drugačije propisano.

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