Sales Agent in Call Center with Croatian and English

Selvoy

Remote
Rok za prijavu: 13.10.2022.
Postavljeno: 28.09.2022.
Prvi posao
1. i 2. smena
puno radno vreme
Potrebno je do dve godine radnog iskustva

Selvoy is an international omnichannel contact center that takes the customer experience to the next level. We give our clients the opportunity to reach new markets by providing the highest quality services. Our activities are not only to provide a unique journey for the consumer on many levels, which results in establishing a relationship, but also to analyze the data collected as part of this process. Based on direct communication with customers, we are able to bring out the potential of each brand by developing a customer-oriented strategy and improving customer experience.

Your tasks will be focused on telephone contact with Clients, including:

  • Building positive relationships and researching Customer needs,
  • Advising Clients in the field of offered products,
  • Increasing current product orders (up-sell),
  • Completing the database after contact with the Client

Our expectations:

  • Fluency in Croatian
  • Fluent Polish or English language
  • Experience or willingness to develop in the area of customer service and sales,
  • Communicability and openness to new experiences,
  • Focus on achieving goals,
  • Ability to cooperate with people

We offer:

  • Adequate basic salary and attractive commissions,
  • Stable work based on a civil-law or B2B contract,
  • Full-time or part-time work (minimum of 0.75 FTE) with the option of individually arranging a schedule,
  • Private medical care and the Multisport card,
  • Work in an informal, dynamic environment among different cultures and languages
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