Joorney is a business plan writing company that focuses on specific-purpose business writing and financial forecasting. The overwhelming majority of the company’s services are provided to clients who already operate or are aiming to operate in the North American and Australian markets.
You will join our team in the Balkans, consisting of more than 110 people - spread throughout offices in Belgrade, Novi Sad, Niš, Banja Luka, and Skopje. Your main goal will be to support the company’s sales team, located in Miami. Thus, you will be in regular contact with our clients worldwide and the Miami team via phone/email. You will be joining a sales team that is driven towards achieving the best results, exceeding established sales targets, and delivering outstanding customer service to clients.
Job Responsibilities:
Our new Sales Assistant understands the dynamic of:
- managing our sales managers’ emails
- scheduling calls
- stepping in to close deals
- engaging in account management
- identifying opportunities for upselling
- anticipating and solving situations before our executive team does
Tasks will include:
- CRM management
- Contract management
- Reporting
- Email management
- AR management
- B2B and B2C calls
- Closing contracts
- Partnerships and testimonial management
Candidate Profile:
- Bachelor’s or College degree
- At least 1 year of hands-on experience in supporting a sales executive
- Fluent in English and Spanish
- Computer savvy, with a demonstrable ability to learn new programs quickly (experience with Google Workspace, Zoom, Slack, and Hubspot is a plus)
- Excellent organizational and time management skills
- Familiarity with immigration law and processes is a plus
- Strong communication, presentation and negotiation skills, able to engage in client-facing conversations and exhibit problem-solving abilities
- Customer-oriented and results-driven
- Proactive, autonomous, and dynamic personality
Work Conditions:
- Full-time job
- Optional remote work
- Private Health Insurance as an added benefit after 6 months
- Monday to Friday, afternoon shifts
- International work environment
- Comprehensive training
- Timely and organized performance reviews
In order to be considered for this position, you need to submit your resume in English. Additional documentation is welcome, but is not mandatory, and does not have to be in English.